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vavia Terms & Conditions

VaVia Service shall include the following:

TERMS AND CONDITIONS

Once your container has been placed, the container is not to be moved/relocated by anyone other than VaVia.  As a customer of VaVia, you agree to load the container so that the weight is distributed evenly, not over the weight limit, level with the sidewalls, free of prohibited items and that the container doors are properly secured for removal per manufacturer specifications.  If the container is overloaded (loaded over the sides or too heavy), we will have to deliver another container which will incur delivery and/or dry run fees beginning at $125.  It will then be your sole responsibility to offload the container to the legal hauling requirements stated above.  You are also responsible for any damage while the dumpster is on your property.  The moving of the dumpster causes damage to the structure and costs can be significant.

Your container will be placed on a driveway or other solid level surface. If you request us to place the container on a soft surface and we are unable to remove the container, you are responsible for payment of the daily service fee until we can safely remove the container as well as possible wait charges and dry run fees. VaVia has final approval on the container placement location.  If you have requested the container to be placed in any other location (ex: lawn, street, alley), VaVia will not be held liable for any damages, fines, or legal actions resulting from placement/removal of the container.  You agree to pay any towing/extraction fees incurred in our attempt to place/remove the container. VaVia shall not be responsible for damage to trees, low hanging wires, gutters, downspouts, eaves, landscaping, etc. in our placement or removal of the container.

Please be aware that if any hazardous or prohibited item is seen upon inspection and tarping of container, it will be removed and left on premises.  If items are not found until unloading and disposing, there will be a hazardous waste penalty charge to properly dispose of the prohibited material.

Prohibited Materials:

Aerosol cans, All liquids (ex: gasoline, motor oil, transmission fluid, pesticides), Animals, Antifreeze, Appliances, Asbestos (friable and non-friable), Asphalt, Auto shredder fluff, Barrels, Batteries, Bottom ash, Chemical products, Computers, Concrete washouts, Contaminated oil (mixed with solvents, gasoline, etc.),  Contaminated soil, Empty containers/drums, Food manufacturing waste, Fluorescent tubes, Fly ash, Hazardous waste, Herbicides and pesticides, Industrial waste, Lead paint waste, Lubricating/hydraulic oil, Medical waste, Microwaves, Monitors, Motor oil, Oil absorbent, Oil filters, Other flammable liquids, Oversized items, Paint (except completely dried latex paint cans - no liquids), Paint filters/waste, PCB ballast/transformers, Petroleum-contaminated soil/lead paint chips, Propane tanks, Radioactive material, Refractory brick, RR ties - Treated wood, Sandblast, Sludge or Wastewater sludge, Solvents, Tanks - UST/AST, Televisions, Tires  

Soil, concrete, rock and masonry products are allowed only when arranged at time of container order and limited to one half the volume of the 10-yard container and one third the volume of the 15-yard container.

ADDITONAL CHARGES:

Please be aware that if your container exceeds our haulable capacity of 3 tons, you may be required to remove items from the container at your own expense until the container is safely below the maximum tonnage

**Please be aware that all additional charges will be subject to sales tax.

For us to tarp our containers properly, the container must not be filled above the height of the container walls.  If the container is filled past wall height and we are unable to tarp the container, a fee will be added, and items will need to be removed.  There will be a trip charge applied if the container is unable to be picked up at the scheduled time.

FAQ

Absolutely! It's our specialty. We pride ourselves on our same-day/next-day service commitment, and we will go above and beyond to ensure that our customers have the best dumpster rental experience possible. Give us a call or order online to request your same-day/next-day delivery.

Our containers are the roll-off model. This type of dumpster is perfect for construction and renovation projects. VaVia’s dumpsters come in two sizes -- 10 and 15-yards. They are small enough to fit into tight spaces, yet offer lots of room for all kinds of waste and debris.
Depending on the size of your project, you may need a 10-yard or 15-yard dumpster. For smaller projects or projects that require disposal of heavy materials, our 10-yard dumpster will be the best option. For larger projects like full-scale cleanouts or extensive remodels, our 15-yard dumpster is the ideal disposal solution, as it allows for 50% more disposal volume than the 10-yard with only a slightly larger footprint.
Your container can be placed on a driveway or any other solid level surface. Using our smaller single-axle trucks, we can maneuver your dumpster into tight or hard-to-reach areas for maximum efficiency. We will work with you to ensure the container is placed exactly where you need it for your project.
Absolutely! Not only are our dumpsters the perfect size for driveways, they also have an aesthetically pleasing earth-tone design to easily blend into their surroundings. We also provide driveway protection planks when necessary to ensure that there is no damage to your driveway.
As part of our commitment to taking care of our customers, we have designed a driveway protection system to ensure that there is no damage done to your driveway. Our driveway protection planks are placed under the back wheels of the container, and we can even place a longer plank under the front rails upon request to ensure that the dumpster never even touches your driveway. We will go above and beyond to make sure you and your property are taken care of when using VaVia.
No, you do not. Our technology platform is designed to give you proactive updates on your order including live text message updates with an ETA on your delivery. Once the delivery is complete, you will receive a text message confirmation of your delivery.
Most non-hazardous waste is allowed in your dumpster rental; however, each VaVia franchise will have varying policies on the types of waste that is acceptable or prohibited based on their local disposal outlets. Always check with your local franchise directly before disposing of any materials that you believe could be prohibited. Please do not include hazardous materials, such as liquid paints, chemicals and propane tanks.
Hazardous and specialized materials including but not limited to:
  • Batteries
  • Paints (oil, aerosol, or water based)
  • Fuels and oils
  • Poison, insecticides, pesticides, herbicides
  • Fluorescent bulbs
  • Asbestos
  • Propane tanks
  • Microwaves
  • Tires
  • Appliances with freon
  • Televisions and computers
  • No more than five cubic yards of dirt, rock, concrete or heavy material
Yes, there is. Each VaVia franchise will provide information on their included tonnage (if applicable) and total weight limit in their Terms & Conditions document that is sent to you automatically upon account set up.
All containers should be filled with the weight distributed evenly. Depending on the type of material, dumpsters can be filled level to the top of the container. Heavy materials (dirt, brick, rock, concrete, etc..) should be limited to 5 cubic yards to ensure that the weight limit is not exceeded. For safety, overloaded containers may require the customer to offload excess material before the container can be hauled safely.
The total cost to rent a dumpster will vary market to market. Contact your local VaVia franchise for the most up-to-date pricing information.

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