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vavia Privacy Policy

This Privacy Policy explains how Vavia collects, uses, and discloses personal information about our customers, prospective customers, and visitors to our website at https://govavia.com/. 

COLLECTION OF PERSONAL INFORMATION

Information collected directly from you: We may collect personal information directly from you, for example through a web form, during registration, while making a reservation, while setting up an account with us, when you contact us for customer support, or at checkout.

Personal information we collect directly from you may include first and last name, address, email address, and phone number. Information collected from your device: Our website may use technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device including, for example, your IP address, date and time of your visit, browser and operating system information, referring website address, and other information about how you interact with the website.

Our website may also use cookies and similar technologies to enhance your user experience and enable certain features such as keeping track of items you put in your shopping cart. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.

Information collected from our partners: We may collect personal information about you from our third party partners and combine it with other information that we collect. Personal information we collect from our partners may include, for example, your demographic information, shopping history, and geographic location. 

USE OF PERSONAL INFORMATION

We may use information collected about you for any lawful purpose, including the following: 

● To provide you with our products and services, customer service and support, and other relevant information; 

● To market our products and services to you, including by email and text message subject to your consent; 

● To provide our website to you, to optimize our website, and to assist with our advertising and marketing efforts; 

● To send you abandoned cart reminders if you added items to your shopping cart but did not complete check out; 

● To comply with the law and to maintain the security of our website; or 

● With your consent, or as otherwise disclosed at the time information is collected. 

DISCLOSURE OF PERSONAL INFORMATION 

We may share the information we collect with other parties, including the following: 

● With third-party service providers to assist us with providing and marketing our products and services, such as payment processors, data hosting services, analytics services, online store support, advertising partners, and email service providers. 

● With Constant Contact, to send email marketing and text message communications. For more information about how we may use your information with Constant Contact and the information that may be collected through our email campaigns or text message communications, see Constant Contact’s Customer Data Notice available at https://www.constantcontact.com/legal/customer-contactdata-notice. 

● With any affiliates or joint venture partners that we may have in the future. 

● As part of a corporate sale, merger, or acquisition, or other transfer of all or part of our assets, including as part of a bankruptcy proceeding. 

● If necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights or the rights of third parties, or to protect the safety or security of any person or entity. 

● With your consent or as otherwise disclosed at the time of data collection or sharing. We may share information that has been de-identified or aggregated without limitation. Our website may offer interactive features, such as the ability to leave reviews, that you can use to communicate with other website visitors or to submit and post your own content. If you disclose information in one of these forums, this information can be viewed, collected, and used by others. 

DIGITAL ADVERTISING & ANALYTICS

We may authorize our advertising partners to use cookies and similar technologies on our website to automatically collect certain information from your device, and we may share information about you, your purchases, and your interactions with our website with our advertising partners. These partners may also collect information from other websites or apps over time, including information about relationships among different browsers and devices. Such information can be used by us or our advertising partners to serve more relevant targeted ads. For more information about this type of advertising and how to opt out of targeted advertising from our advertising partners, go to www.aboutads.info. 

We may also work with third parties that collect data about your use of our website and other sites or apps over time for non-advertising purposes. We use Google Analytics and other third-party services to improve the performance of the website and for analytics and marketing purposes. For more information about how Google Analytics collects and uses data when you use our website, visit www.google.com/policies/privacy/partners, and to opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout. Your web browser may allow you to block or disable cookies; however, parts of our website may not function properly if you do so. 

EMAIL AND TEXT MESSAGE COMMUNICATIONS

If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as order confirmations. 

You may opt-out of text message communications at any time by replying STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our Mobile Messaging Terms and Conditions available at https://govavia.com/terms-conditions/.

When you have an account with us, you may review, change, or update your contact information by logging into your account. 

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Please review it frequently.

CONTACT INFORMATION

 If you have any questions about this policy or our privacy practices, please contact us at marketing@govavia.com. 

FAQ

Absolutely! It's our specialty. We pride ourselves on our same-day/next-day service commitment, and we will go above and beyond to ensure that our customers have the best dumpster rental experience possible. Give us a call or order online to request your same-day/next-day delivery.

Our containers are the roll-off model. This type of dumpster is perfect for construction and renovation projects. VaVia’s dumpsters come in two sizes -- 10 and 15-yards. They are small enough to fit into tight spaces, yet offer lots of room for all kinds of waste and debris.
Depending on the size of your project, you may need a 10-yard or 15-yard dumpster. For smaller projects or projects that require disposal of heavy materials, our 10-yard dumpster will be the best option. For larger projects like full-scale cleanouts or extensive remodels, our 15-yard dumpster is the ideal disposal solution, as it allows for 50% more disposal volume than the 10-yard with only a slightly larger footprint.
Your container can be placed on a driveway or any other solid level surface. Using our smaller single-axle trucks, we can maneuver your dumpster into tight or hard-to-reach areas for maximum efficiency. We will work with you to ensure the container is placed exactly where you need it for your project.
Absolutely! Not only are our dumpsters the perfect size for driveways, they also have an aesthetically pleasing earth-tone design to easily blend into their surroundings. We also provide driveway protection planks when necessary to ensure that there is no damage to your driveway.
We are happy to provide driveway protection upon request. Our driveway protection planks are placed under the back wheels of the container, and we can even place a longer plank under the front rails upon request to ensure that the dumpster never even touches your driveway. We will go above and beyond to make sure you and your property are taken care of when using VaVia.
No, you do not. Our technology platform is designed to give you proactive updates on your order including live text message updates with an ETA on your delivery. Once the delivery is complete, you will receive a text message confirmation of your delivery.
Most non-hazardous waste is allowed in your dumpster rental; however, each VaVia franchise will have varying policies on the types of waste that is acceptable or prohibited based on their local disposal outlets. Always check with your local franchise directly before disposing of any materials that you believe could be prohibited. Please do not include hazardous materials, such as liquid paints, chemicals and propane tanks.
Hazardous and specialized materials including but not limited to:
  • Batteries
  • Paints (oil, aerosol, or water based)
  • Fuels and oils
  • Poison, insecticides, pesticides, herbicides
  • Fluorescent bulbs
  • Asbestos
  • Propane tanks
  • Microwaves
  • Tires
  • Appliances with freon
  • Televisions and computers
  • No more than five cubic yards of dirt, rock, concrete or heavy material
Yes, there is. Each VaVia franchise will provide information on their included tonnage (if applicable) and total weight limit in their Terms & Conditions document that is sent to you automatically upon account set up.
All containers should be filled with the weight distributed evenly. Depending on the type of material, dumpsters can be filled level to the top of the container. Heavy materials (dirt, brick, rock, concrete, etc..) should be limited to 5 cubic yards to ensure that the weight limit is not exceeded. For safety, overloaded containers may require the customer to offload excess material before the container can be hauled safely.
The total cost to rent a dumpster will vary market to market. Contact your local VaVia franchise for the most up-to-date pricing information.

CONTACT US