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vavia VaVia SMS/MMS Program Terms & Conditions

Program description:

When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include response to a quote, estimate, or service inquiry, real-time texts to ask and answer questions about our services and pricing, appointment scheduling and confirmations, feedback requests, project updates, follow up.

Program frequency:

You can expect to receive monthly messages from us.

Opt out:

You can opt out of this service at any time. Just text “STOP” to the phone number. After you text “STOP” to us, we will send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text “START,” and we will start sending SMS messages to you again.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at Contact Us.

Interruption:

Carriers, such as AT&T, are not liable for delayed or undelivered messages.

Costs:

Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.

Privacy:

 If you have any questions regarding privacy, please read our privacy policy.

FAQ

Absolutely! It's our specialty. We pride ourselves on our same-day/next-day service commitment, and we will go above and beyond to ensure that our customers have the best dumpster rental experience possible. Give us a call or order online to request your same-day/next-day delivery.

Our containers are the roll-off model. This type of dumpster is perfect for construction and renovation projects. VaVia’s dumpsters come in two sizes -- 10 and 15-yards. They are small enough to fit into tight spaces, yet offer lots of room for all kinds of waste and debris.
Depending on the size of your project, you may need a 10-yard or 15-yard dumpster. For smaller projects or projects that require disposal of heavy materials, our 10-yard dumpster will be the best option. For larger projects like full-scale cleanouts or extensive remodels, our 15-yard dumpster is the ideal disposal solution, as it allows for 50% more disposal volume than the 10-yard with only a slightly larger footprint.
Your container can be placed on a driveway or any other solid level surface. Using our smaller single-axle trucks, we can maneuver your dumpster into tight or hard-to-reach areas for maximum efficiency. We will work with you to ensure the container is placed exactly where you need it for your project.
Absolutely! Not only are our dumpsters the perfect size for driveways, they also have an aesthetically pleasing earth-tone design to easily blend into their surroundings. We also provide driveway protection planks when necessary to ensure that there is no damage to your driveway.
We are happy to provide driveway protection upon request. Our driveway protection planks are placed under the back wheels of the container, and we can even place a longer plank under the front rails upon request to ensure that the dumpster never even touches your driveway. We will go above and beyond to make sure you and your property are taken care of when using VaVia.
No, you do not. Our technology platform is designed to give you proactive updates on your order including live text message updates with an ETA on your delivery. Once the delivery is complete, you will receive a text message confirmation of your delivery.
Most non-hazardous waste is allowed in your dumpster rental; however, each VaVia franchise will have varying policies on the types of waste that is acceptable or prohibited based on their local disposal outlets. Always check with your local franchise directly before disposing of any materials that you believe could be prohibited. Please do not include hazardous materials, such as liquid paints, chemicals and propane tanks.
Hazardous and specialized materials including but not limited to:
  • Batteries
  • Paints (oil, aerosol, or water based)
  • Fuels and oils
  • Poison, insecticides, pesticides, herbicides
  • Fluorescent bulbs
  • Asbestos
  • Propane tanks
  • Microwaves
  • Tires
  • Appliances with freon
  • Televisions and computers
  • No more than five cubic yards of dirt, rock, concrete or heavy material
Yes, there is. Each VaVia franchise will provide information on their included tonnage (if applicable) and total weight limit in their Terms & Conditions document that is sent to you automatically upon account set up.
All containers should be filled with the weight distributed evenly. Depending on the type of material, dumpsters can be filled level to the top of the container. Heavy materials (dirt, brick, rock, concrete, etc..) should be limited to 5 cubic yards to ensure that the weight limit is not exceeded. For safety, overloaded containers may require the customer to offload excess material before the container can be hauled safely.
The total cost to rent a dumpster will vary market to market. Contact your local VaVia franchise for the most up-to-date pricing information.

CONTACT US